1. Private Reference Service
Lowell Residents Directory is privately operated. It describes and links to public rolls, record indexes, and directory collections concerning Lowell, Massachusetts. It does not host government records and is not affiliated with a public office, court, library, or custodian.
2. Permitted Use
Use the service only for a lawful purpose. Do not use it or material reached through it to stalk, harass, intimidate, threaten, harm, locate a protected person, commit fraud or identity theft, make an FCRA-regulated decision, copy content at scale, or disrupt security or operation.
3. Consumer Reporting Limits
We are not a consumer reporting agency as defined by the Fair Credit Reporting Act, 15 U.S.C. § 1681 et seq. Nothing on this service or returned by a linked tool is a consumer report. It must not be used for credit, employment, housing, insurance, or another FCRA-covered decision.
4. External Services
Government portals, sponsored tools, and other outside services have their own terms and privacy practices. We do not control their content, result quality, pricing, availability, or handling of submitted information.
5. No Warranty
The service is provided as available and as is. We make no warranty that a page, record summary, link, or outside result is complete, current, accurate, uninterrupted, or appropriate for a particular use.
6. Liability Limits
To the fullest extent allowed by law, the operators are not liable for direct, indirect, incidental, consequential, special, or other damages arising from use of this service or a linked resource, including reliance on a record.
7. Indemnification
You agree to indemnify and hold harmless the service operators from claims, demands, and reasonable attorneys’ fees arising from misuse of the service or violation of these terms.
8. Intellectual Property
The original writing, design, logo, and layout are protected by copyright. Linking and brief attributed quotation are permitted, but full-page republication or systematic copying is not.
9. Term Changes
We may revise these terms by posting an updated version. Continued use after a posting accepts the updated terms.
10. Access Restrictions
We may restrict or block access when a user violates these terms, misuses the service, or threatens its security. This may occur without advance notice.
11. Massachusetts Law
Massachusetts law governs these terms without regard to conflict-of-law principles. Public-record access is governed by applicable law, including Massachusetts Public Records Law, M.G.L. c. 66, § 10, exemptions in M.G.L. c. 4, § 7(26), and 950 CMR 32.00. Those rules apply to requests made to the relevant public custodian.
12. Severability
If a provision of these terms cannot be enforced, the remaining provisions remain effective.
13. Questions
Questions about these terms may be sent through the Contact page.